Positions in this series perform a variety of clerical duties in support of office or unit operations. If youre taking the subprofessionallevel ng civil service exam, youll. Sorts, files and maintains alphabetical, numerical, and subject filing systems. Arco master the clerical exams gives you a structured, stepbystep tutorial program that can help you master all the basics you need to score high on federal, state, and local clerical exams. The major roles and responsibilities listed on the clerical supervisor resume are overseeing or monitoring the work of employees, improving operational efficiency by implementing better strategies, evaluating employee performance, hiring and training staff, preparing drafts and reports for. Civil service exam clerical operations questions 6nq85xdj62nw. Collective bargaining agreement between american postal workers union, aflcio and u. Clerical jobs are found in many different employment environments but successful job performance typically requires certain clerical skills and abilities which are outlined in this job description. Notice of clerk s offices operations in response to covid19 all clerk s offices for superior court are operating in a remote status with no staff onsite. Andor, clerical positions which involve incidental operation of data processing related or computer connected equipment e. Sep 12, 2019 working as a clerical file clerk requires no formal education. This position will provide support to leadership operations.
Sample questions for the test of clerical skills form a objective. Backup for the operations department secretary make service calls when needed for repair of equipment may organize and distribute incoming and out going mail and packages all other duties as assigned by the operations. When a file is opened in lotusscript, it has a file number, between 1 and 255, which is used in most input and output operations. These questions test for the ability to file material in alphabetical order. You are required to show your smartness in using numbers in operations like calculating the bills, managing travel expenses, finding out the unit pricing of goods etc. Management, administrative, operations clerical, and technical services ii pacts ii. These questions test your ability to file material in. A clerical supervisor will take charge of managing the staff accountable for office functions. The sample questions provided in this study guide are intended to give you an idea of the kinds of clerical. Vito genna, clerk of court united states bankruptcy court southern district of new york one bowling. The remainder of this test guide explains how you will be tested in each of the subject areas listed above. To learn more about this topic, read the study guide on civil service exam clerical operations.
Higher level account clerical series monroe county. Verbal requests for extensions of time may be made by calling either the main number or the case manager directly. Checks and compares data for accuracy and completeness. Which of the following is not a responsibility of a clerical worker. Guide the recruiter to the conclusion that you are the best candidate for the clerical support job. Program management, administrative, operations clerical.
The new york state department of civil service has developed this test guide to familiarize you with the written tests used for the higher level account clerical examination series. Files are not made for just reading the contents, we can also perform some other operations on the files those are explained below as. Clerical series human resource services, washington state. The operations may involve alphabetizing, comparing, checking, andor counting.
I finally had some time to make a video lesson sa clerical operations specifically on proper alphabetization. Office assistant 1 perform clerical duties such as establishing and maintaining record keepingfiling systems andor data base files, serving as receptionist, performing mathematical calculations and copying materials, in support of office. Clerk typist performs routine clerical tasks to include compiling data and operating a typewriter or personal computer in maintaining records and reports. Clerical contributor seeks to obtain a challenging position that will allow for growth, development and, upward mobility. This study guide for civil service exam clerical operations features the rules in filing names of persons and businesses. Meant to read the information which is stored into the files. If youre taking the subprofessionallevel ng civil service exam, youll need to master this. Grade level guide for clerical and assistance work ts91 june 1989 grade level criteria gs1 the law perform, under immediate supervision, with little or no latitude for the exercise of independent judgment the simplest routine work in office, business, or fiscal operations.
Higher level account clerical series study guide monroe county. Clerical operations is part of the coverage of the subprofessional level of the civil service exam. Sorts, files and maintains alphabetical, numerical, and subject. Learn school organization, operations, policies and objectives. The clinical operations assistant is responsible for providing administrative support, employee assistance, and assisting their aligned leaders with a variety of tasks supporting department operations. This free administrative clerk job description sample template can help you attract an innovative and experienced administrative clerk to your company. This vehicle is designed to enable dhs to accomplish its mission objectives through a variety of services. In each of these questions there is a name in the box at the left and four. The information presented below may help you in preparing to take one or more of the. Incumbents require thorough knowledge of organizational operations, policies and procedures and assigned department or programs. This is the second civil service exam clerical operations filing practice test with sample questions, answers, and explanations. To work on more exercises, take the third filing practice test. Mail work involves the clerical processing operations.
This position is responsible for performing one or more routine accounting clerical operations such as. Four 4 years of work experience, preferably in court operations, or in the fields of criminal justice, parole and probation, legal or financial services, to include two 2 years in a trial or appellate court of. Free practice clerical test of aptitude for clerical and. Technician series, gs2005, series found in the job family position classification standard for assistance work in the human resources management group, gs0200. Clerical operations or clerical reasoning is also covered in the civil service exam in the philippines especially for the subprofessional level.
Position classification standard for computer clerk and. Although we cannot predict exactly what your exams will be like, this. Administrative clerk job description template ziprecruiter. A few file operations use the file name instead of a number. These questions test for skills and abilities in clerical operations with letters and numbers. Four 4 years of work experience, preferably in court operations, or in the fields of criminal justice, parole and probation, legal or financial services, to include two 2 years in a trial or appellate court of the united states. The new york state department of civil service has developed this test guide to familiarize you with the written tests used for the higher level account clerical. These questions test for skills and abilities in clerical operations involving alphabetizing, comparing, checking and counting. File as written except if it contains the name of a person. The administrative operations assistant is responsible for providing administrative support in a variety of settings such as a hospital or administrative department, clinic, unitarea. Administrative and clerical positions cover a wide range of entrylevel to midmanagement career options with diverse responsibilities and roles, from filing and answering. Interpret, apply and explain laws, codes, rules, regulations, policies and procedures. Tasks may be performed individually, but typically cuny clerical associates work in a group under direct supervision. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given groups of letters.
Operations management as practice of organizations. If youre interested in a career in clerical work, read on to learn more about clerical duties and. Arco master the clerical exams is written for civil. Backup for the operations department secretary make service calls when needed for repair of equipment may organize and distribute incoming and out going mail and packages all other duties as assigned by the operations department administrators specific skills and knowledge for this position. The test questions will cover the following three subject areas. Manual of office procedure the manual of office procedure is intended to serve as a guide for regulating office procedure in the office of the heads of departments. Superior court of the district of columbia notice of clerk. Qc and production operations as they pertain to the lab. Civil service exam clerical operations cse prepper. Subordinate element missions 1 all marine corps activities to include all organizations not affiliated with the marine corps and other entities serviced by a marine. If youre interested in a career in clerical work, read on to learn more about clerical duties and the variety of occupations available.
Number and letter scramble amby duncancarr for each question find the one answer choice which contains only letters or numbers, regardless of their order, which. Clerical, accounting and general office group general clerical series class title. To further test your clerical ability, you may be given an entry which you must proofread for typographical and spelling errors. It is equally useful for assessing existing and prospective clerical staff. A multiplechoice format written test covering the following four. The rule further provides that the function of accepting customer orders is not considered a clerical or ministerial function. Mar 15, 2018 if youre taking the subprofessionallevel ng civil service exam, youll need to master this. This is an explanation of how a question will be presented and how to correctly answer it.
The clerk s office of the united states district court is a career. Perform a variety of clerical and secretarial duties to relieve the principal of administrative and clerical detail. As a career service professional, you should know the basic clerical work procedures and office jobs. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Some file operations that can be performed on these files are. The questions require you to follow the specific directions given for each question which may involve alphabetizing, comparing, checking and counting given. The sample questions provided in this study guide are intended to give you an idea of the kinds of clerical items you may encounter in county tests.
The concepts covered, usually in a situational question format. You have to pay close attention to each and every detail in answering these types of questions. It covers key points and gives you the practice you need to do well on these exams. The administrative assistant i classification provides. Number and letter scramble amby duncancarr for each question find the one answer choice which contains only letters or numbers, regardless of their order, which appear in that question. Performs a variety of noncomplex, general clerical, typing, andor office support duties. The data entry clerk must exercise flexibility when serving as backup support for front desk and reception staff according to clinic needs and in the interest of efficiency in workflow and operations.
The tasks required to fulfill this duty ranges greatly, from answering phones to organizing files, and generally depends on the administrative and organizational needs of a given office on each workday. Computer operator responsible for daytoday computer operations and for creating and maintaining backup files for all mainframe computerbased applications and operating systems. Clerical work typically refers to a variety of office and administrative support duties. The administrative assistant ii classification provides primary and complex secretarial support to an executive director. In order to receive credit for clerical experience as described above, for each employment you must have performed at least seven 7 of the tasks listed in the following clericaladministrative task inventory. As a career service professional, you should know the basic clerical. Qualified applicants must submit one pdf file containing a cover letter and resume addressed to. It also discusses the common types of questions that test clerical abilities. This is an express guide to civil service exam clerical operations.
Pacts ii is a 100 percent setaside for servicedisabled veteran owned small businesses sdvosb with idiqs awarded across two functional categories. Entrylevel account audit clerical series monroe county. Jamie romeo, monroe county clerk dmv emergency operations plate surrender drop off instructions 1. Alphabetizing companies and addresses part 2 clerical. Under general supervision, supervises employees engaged in the performance of routine clerical duties andor performs clerical duties of a complex nature. Positions involved in general clerical support in a data processing organization. These questions test for skills and abilities in clerical operations.
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